Every profession requires strong leaders. Becoming a leader is something that takes hard work. Leaders tend to excel in their profession and radiate confidence. Being a leader in banking takes confidence, customer service, and knowledge.
Leaders need to have knowledge so they can pass it on to their peers. Being a leader means knowing that knowledge is power and you’re never done learning. There are plenty of classes that the bank offers to learn more about your career. Taking advantage of these classes is a great way to learn and grow in your field. As a leader, you must be self-motivated and take these classes willingly. Often times leaders will have college degrees.
If you have already started your career and going back to school is not an option, then taking classes online may help. According to the New York Times, many community colleges are looking at technology to help their students attend college. This helps someone who wants to be a leader in the banking industry, but can not attend full time at a brick and mortar school. Leaders will use this opportunity to get their degree in order to move up in their profession.
Customer service is another important part of being a leader in banking. Customers are an important part of the banking industry. This makes customer service a very dire part of banking. There are multiple banks out there, so being friendly to customers is important.
As a leader in banking, this is where you need to take the reins and lead. This is a great way to lead by example. A leader in the banking industry will provide excellent customer service, showing other employees what is expected. One great way to provide excellent customer service is body language. Not only does this boost the confidence of the leader, but it sends a good impression to the customer.
According to Identity Magazine, simple things such as pulling your shoulders back and correcting posture can help with body language. This tells the customer you are confident in your profession, and this increases their confidence in you. The idea is that the leader will show their peers how to provide excellent service. When this is passed down to other employees, it creates an atmosphere in the office that will be competitive with other banks.
Leaders need to set examples for those that want to follow them. In banking, there are sales goals that need to be met with loans. This means making the sales goals for yourself first. When this is done, you can lead by example for your coworkers.
Meeting and excelling at these goals becomes a healthy competition in the office. The leader starts out by completing their sales goals. When the other employees see this, they want to follow and excel as well. This leadership helps the bank meet their goals, and helps the employees who are excelling.
Leaders will help their community by volunteering. In banking, this is done with the financial literacy program. This program is a public speaking event to children about finances and how to have financial freedom.
These events can make the speaker nervous, so they need to have confidence. Confidence radiates from the leader and shows that they are not afraid. Building confidence can be done by having hair done, dressing professionally and smiling. When speaking in front of a crowd, it is important to smile and show your confidence.
In order to feel confident smiling, you must feel comfortable with your teeth. Being uncomfortable with your teeth will make being confident with your smile difficult. If you are not confident in your teeth, dental restoration can help you. This restoration can restore your teeth and give you the confidence you need to smile.
Leaders in the banking industry need to have knowledge. Continuing education is important to be a leader. Whether this includes continuing education in college or attending training classes the bank provides. Providing great customer service is another important part of being a good leader.
Lead by example by completing and excelling at your sales goals. Confidence is the most important thing any leader can have. Having all of these traits will help make you a leader in the banking industry.
Identity Magazine is all about empowering women to get all A’s in the game of life – Accept. Appreciate. Achieve.™ Every contributor and expert answer the Identity 5 questions in keeping with our theme. Their answers can be random and in the moment or they can be aligned with the above article. As a team, we hope to inspire and motivate ourselves and inspire you to get all A’s.
1. What have you accepted within your life, physically and/or mentally? What are you still working on accepting?
That we have to all appreciate the little things and to not take anything for granted.
2. What have you learn to appreciate about yourself and/or within your life, physically and mentally? What are you still working on to appreciate within yourself and/or life?
I’m blessed to have loving family and friends in my life.
3. What is one of your most rewarding achievements in life? And what makes YOU most proud? Any goals and dreams that you still have?
Graduating from Arizona State University in 2013
4. We all have imperfections, so we think. The truth—we are all perfectly imperfect. What imperfections and quirks create who you are—your Identity?
Nobody’s perfect and it’s been hard to accept it. I’ve learned to embrace my curly hair, my curves and my quirky personality.
5. “I Love My…” is an outlet for you to express and appreciate all the positive traits that make you…well… YOU! Sharing what you love about yourself will make you smile, feel empowered, and uplift your spirit and soul. (we assure you!) Identity challenges you to complete the phrase “I Love My…?”
I love my unwavering intensity. Everything I do is 100 percent.